Mar 19, 2010

more. experience

The more. Megestore offered me another chance to write about the consumer awareness.
Recently, I went their outlet in ORR, mahadevapura where I purchased the monthly groceries along with toiletries. One of the item I purchased was diaper for my kid and the MRP is Rs.90/=. On returning home, I checked the bill and to my shock I was charged Rs.172/= for this item.
I called their customer care number but no answer. The mail to the customer care returned with server failure.
Finally, after two days, I got someone answering in the customer care number. He asked me to get the bill and the item to get the refund.
They eventually refunded me, however they are aware of the mistake happened during their input to the but it was not rectified by the time I got my refund.

How many of us, cross check the bill against the MRP or the offer price ? Are these people liable to inform the customer about the mistake in bill like recall in automobile industry.


However, in reality and in India, consumer have to be more aware and awake.

Jul 10, 2009

Inflating profits - Is a common practice among companies

Satyam which was in the limelight for inflating profit was not a sole player. The rediff article says most of the public sector units have inflated the profit but not to the extend of Satyam.

Quirkology

Quirkology, maybe sounds like a funniest branch of Science. Wiseman has conducted a lot of research to find out tiny, unknown links that exists between anything. How your birth month affects your thinking and career development. One of his research says, people born between March and August would think better than people in other months. The reason as he quotes..'perhaps, the way of bringing up the kids by parents might be different during Summer and Winter.
Another experiment says the lovers tends to underestimate the time elapsed when they were disrupted during their meeting after a long day's work.

Couple of other experiments, how one's name affects their career development. He says people with not so common name have better productivity than people with common names.

Checkout the website for more interesting findings.