India, now emerging as the key player in the field of IT enabled services has grown exponentially in this field. This field contributes a lot to the Indian GDP. It increased the employment but does it provides an individual to have a stress-free work environment?. This is the question struck on my mind during my recent visit to one of call centres.
I feel it really very difficult to work in those environment where you need to change your body clock every month or so to cope up with the shift timings you work for. This really affects a person mentally as he may have some sleepless nights. This will definitely affects the individuals both physically and mentally.
People in the higher management, should come up with a corrective measure for these problems.
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